How AI is transforming property restoration—and why insurers should care
.AI is reshaping key aspects of property restoration, from initial assessment to project management, documentation and even customer communication.
Next phase of climate resilience starts with data infrastructure
Three principles for modernizing data infrastructure.
Creating benefits for multigenerational workforces
While acknowledging differences is critically important, so too is identifying the shared needs and desires that align various members of the workforce.
How AI and texting are transforming the customer experience
As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.
Reinventing pet insurance as a platform
Pet insurance needs to do more than reimburse. It must actively support pet owners in predicting problems and delivering real-time value.
Why insurance claims payments are slow and what needs to change
Insurers that invest in modernizing how funds are held, moved, and monitored will be the best positioned.
Tech mistakes insurance leaders keep making
Tech isn't a replacement for strategy or a substitute for process design. And it won't deliver results without the right people behind it.
Shaping the future of insurance with purpose-driven leadership
The insurance industry can embrace sustainability as a path to meaningful growth, ethical leadership and long-term success.
AI in insurance underwriting: Innovation with intention
Leaders in insurance will succeed by integrating AI with clear goals, strong rules and forward-thinking strategies.
Improving organizational data practices to leverage AI
Several recent studies have found that 78% of global life insurance carriers believe data readiness is the biggest challenge in getting value from AI.